Return & Refund Policy
Easy 30-Day Product Returns Return products in new condition — unused and in the original packaging — within 30 days of receiving your order, and get 100% of the product price back. No confusion, no hassle, no worries. Change or Cancel Your Order Please contact us as soon as possible, if you need to change...
Terms of Service
Welcome to the website (the "Site") of LivingPillows Limited. LivingPillows provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any LivingPillows service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such...
Shipping Policy
SHIPPING INFORMATION Livingpillows currently ships to addresses within the United States, Europe, and Asia — specifically Hong Kong, Macau, Taiwan, and Singapore. CARRIERS US orders ship via GLS, FedEx, UPS, GOFO, and USPS. European orders are shipped by local carriers, primarily GLS and in some cases DHL. Asian orders are shipped primarily via SF Express....
How to Use Oversized Cushions & Modular Floor Sofas
One cushion, three jobs: a backrest for reading in bed, a soft alternative to a headboard, and a modular seat for the floor or a window seat. This guide covers the size that fits your mattress, how to arrange one or two cushions, and how to look after them. Find your size Every size is...
Question After Purchase
Everything you need after checkout — tracking, delivery, order changes, product care, returns and refunds. Still stuck? Send us a message and we will reply within 1 business day. Orders & Delivery Changes & Cancellations Use & Care Product & Payment Returns & Refunds Orders & Delivery Where is my order, and how do I...
Buying Guide Before You Buy: Your FAQ, Answered
Before You Buy: Your FAQ, Answered Sizing, fabrics, care, shipping, returns and order changes — the questions we get asked most before a first order, collected in one place. Ordering a reading pillow or a floor sofa online comes down to a few very practical questions: will it fit my bed, what is it actually...