1. Introduction
This Privacy Policy describes how LivingPillows collects, uses, and shares your personal information when you visit or make a purchase from LivingPillows.com (the "Site").
2. Purpose of the Information Being Collected
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We collect this personal information for the following specific purposes:
- To provide products and services: To process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, and fulfill your orders.
- To communicate with you: To provide customer support, respond to your inquiries, and send you important updates regarding your orders.
- For marketing and advertising (with your consent): To send you promotional emails, newsletters, and special offers related to our products.
- To improve our Site: To screen our orders for potential risk or fraud, and to analyze how our customers interact with the Site to improve user experience.
The personal information we collect includes: your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, and IP address.
3. Your Rights & Opt-Out Instructions
You have the right to control your personal information. If you wish to opt-out of data collection or marketing communications, please follow these instructions:
- Opt-out of Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link found at the bottom of any promotional email we send you.
- Opt-out of Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
- Data Deletion & Modification: If you would like to access, correct, amend, or delete any personal information we have about you, you can submit a request by contacting us via the “Submit A Ticket Online” link.
4. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use third-party payment processors and shipping carriers. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Minors (Children's Privacy)
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by Submit A Ticket Online.